AI-driven organizational transformation: Why people still matter more than technology

Organizational transformation isn’t just about technology—it’s about people. According to JLL’s 2025 Global Real Estate Technology Survey, while 92% of companies are now piloting AI in corporate real estate, only 5% have achieved most of their objectives. Carolyn Trickett, Growth Principal, dives into the fundamentals as well as the impact and expectation of AI’s revolution of CRE in our latest blog post.

Making innovation work: A conversation with JLL Spark’s Carolyn Trickett

Growth Principal Carolyn Trickett has lived and breathed the intersection of real estate operations and technology innovation at ground level for many years.With over 30 years of experience driving technology transformation across a range of industries, Carolyn brings a unique perspective shaped by hands-on systems delivery. Get to know Carolyn and how her role positions our tech investments for success in Making innovation work: A conversation with JLL Spark’s Carolyn Trickett.