Transforming project management: How JLL Spark’s partnership with INGENIOUS.BUILD is revolutionizing client service

In previous blog posts, we explored the persistent challenges facing the construction technology industry: 

• The construction tech revolution: Building a sustainable future 
• OpenSpace tech: Enabling the construction sector for improved coordination and efficiency 

These challenges boil down to three critical issues: inefficient communication among project stakeholders, siloed systems and processes, and poorly adapted technology ecosystems. The result? Unnecessary manual work, added complexity, and ultimately, project delays and cost overruns. 

Today, we’re excited to showcase how a strategic partnership between JLL Spark, our portfolio company INGENIOUS.BUILD, and JLL’s Project and Development Services (PDS) team is solving these challenges while delivering enhanced value to our clients. 

Strategic investment drives innovation 

Recognizing the need for next-generation project management capabilities, JLL Spark invested in INGENIOUS.BUILD—an advanced project management platform that leverages AI to provide predictive insights, automate routine tasks, and optimize resource allocation. Ingenious empowers project managers to make data-driven decisions quickly, significantly reducing delays and cost overruns. 

Our investment creates a unique advantage: direct feedback loop over product development. This privileged relationship with the INGENIOUS.BUILD team allows us to translate feedback and aspirations from our teams into features that precisely match our and our customers’ needs—something impossible through traditional vendor partnerships. 

Collaborative development for global scale 

INGENIOUS.BUILD and our Project Management leadership now are close partners, developing a global-scale solution for thousands of users. 

Scott Kessling, COO PDS Americas and instrumental in this implementation, explains our vision: “We wanted to leverage best in class, industry focused tools to create an integrated platform that would eliminate siloed information, enhance team coordination, and provide real time visibility across all project phases.” 

Through regular product development workshops, continuous feedback loops, and integration efforts with our existing technology platform, we successfully embedded INGENIOUS.BUILD into our core workflows. 

Real-world impact 

The transformation has been remarkable. Melissa Countryman, SVP PDS North Carolina, shares her experience: “INGENIOUS.BUILD has completely transformed the way the team manages projects. Enhanced features save time and benefit clients. Before Ingenious, managing project milestones such as budget and project documentation meant juggling multiple systems and countless emails. Now everything lives in one connected ecosystem.” 

Cynthia Kantor, Global CEO PDS, highlights the strategic value: “INGENIOUS.BUILD is a good example of the valuable partnership with JLL Spark: this technology allows us to sync collaboration among our various projects and various stakeholders, and it allows us to share data in real time for better coordination among these complex projects that we manage. It’s been incredibly valuable to PDS. Ingenious have prioritized JLL’s needs into their product development roadmap which has continued to improve the functionality for us.” 

The impact of this relationship is equally valued by INGENIOUS.BUILD. Nick Carter, CEO and Founder, reflects: “JLL has been a phenomenal partner to Ingenious. The depth and breadth of their partnership has been instrumental to allowing Ingenious to scale globally. They genuinely care about Ingenious succeeding holistically, not just within JLL. I can’t say enough good things about the teams we have partnered with.” 

Scale and future vision 

Today, over 1,000 project managers across the globe use the platform, with deployment across numerous global accounts. The solution has been fully integrated into our technology landscape, including administrative, finance, and reporting modules. 

Our momentum continues: by the end of 2026, we plan to extend the solution to significantly more colleagues and accounts. 

The power of strategic partnership 

This collaboration exemplifies how JLL Spark’s investment strategy creates value beyond traditional vendor relationships. By combining strategic investment, collaborative development, and operational expertise, we’re not just adopting technology—we’re actively shaping it to serve our clients better while setting new industry standards for project management excellence.  

Written by Arnaud Bouzinac, Growth Principal based in EMEA.

Interested in a strategic partnership with JLL Spark? Apply for an investment here.